The front office may be busy at times to handle all the incoming calls. Instead of having your patients on hold, RCM Billing Services helps you take that call. We have a staff that can take inbound calls. We are friendly, kind, and always professional.

Having a proficient system for managing appointments and scheduling is crucial for delivering top-notch medical care. Doctor referrals and patient satisfaction can be severely impacted by lengthy wait periods, poor eligibility and prior authorization documentation, and awkward procedures.

Understanding the needs of the patient by asking the appropriate questions and choosing the best care delivery tactics is the first step in creating an effective patient schedule. Gaining the trust of patients is facilitated by a well-organized and efficient procedure for scheduling and managing appointments, which also has a major positive impact on revenue cycle performance. Proactive engagement with patients through an online portal and automated reminders simultaneously reduces no-shows while appointment management helps providers to better manage their schedule to minimize the long wait-time.

• Patient scheduling and appointment management services
• Pre-registration goes smoothly when appointments are made using the provider's web portal
• Gathering of patient data in order to fulfill eligibility and prior authorization criteria.
• Fixing the appointments based on the availability of provider
• Direct messaging or communication with physicians or medical professionals and patients.
• Notifying patients of their appointment and obtaining verification
• Reminding the patient and the physician automatically
• Benefits for using our Patient scheduling and appointment management services:
• Reduces no-shows
• Improves patient engagement
• Organizes physician calendar for optimized appointment management
• Provider real-time dashboard to physicians showing appointments
• Automated reminders and follow-ups
• Enables complete monitoring of patient payment history and unpaid balances.